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Annual Permit: Hiking and Mountain Biking at Berg River Dam

Franschhoek

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Terms and Conditions

Cancellation Policy - The purchase of this permit cannot be cancelled closer than 7 days to the date of the activity.
Refund Policy - The amount of the purchase will be refunded in full subject to timeouts cancellation. Please Note: No refunds will be paid for cancellations closer than 7 days to the date of the activity.

Terms and Conditions
Franschhoek Wine Valley Tourism Association is a business in the activity industry
Customer privacy policy
Franschhoek Wine Valley Tourism Association shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569
Payment options accepted
Payment may be made via Visa, MasterCard, credit cards for online bookings. Bank transfers or cash will only be accepted for direct bookings into the Franschhoek Wine Valley Tourism Association bank account, the details of which will be provided on request
Credit card acquiring and security
Credit card transactions will be acquired for Franschhoek Wine Valley Tourism Association via PayGate (Pty) Ltd who are the approved payment gatewa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Franschhoek Wine Valley Tourism Association separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Responsibility
Franschhoek Wine Valley Tourism Association takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods
Country of domicile
This website is governed by the laws of South Africa and Franschhoek Wine Valley Tourism Association chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Franschhoek Wine Valley Tourism Association may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Franschhoek Wine Valley Tourism Association based in South Africa trading as Franschhoek Wine Valley Tourism Association and with registration number 2003/026592/08.

Franschhoek Wine Valley Tourism Association - contact details
Physical Address
62 Huguenot Road
Franschhoek
7690

Office hours
Monday – Friday: 08h00 – 17h00
Saturday: 09h00 – 17h00
Sunday’s: 09h00 – 16h00

Contact Details
+27(0) 21 876 2861
info@franschhoek.org.za



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